HSA Contact Centre

The HSA Contact Centre is a helpdesk resource for employers, employees and members of the public.  The HSA Contact Centre is the primary point of contact for our customers for a range of topics including:

• Reporting workplace fatalities and serious incidents;
• Complaints relating to workplaces;
• Obtaining health and safety information;
• Notifying the Authority of accidents or incidents through IR1 and IR3 forms, which are available on the Accident and Dangerous Occurrence Reporting page here;
• Notifying the Authority of construction work through AF2 forms;
• Ordering health and safety publications.

You can contact the HSA Contact Centre through any of the following means:

LoCall: 0818 289 389 (Monday to Friday, 9:00am to 3:00pm)

Due to the high call volumes we’re currently experiencing, there may be a delay in answering your call. We have lots of information and guidance on our website or alternatively please email contactus@hsa.ie to avoid unnecessary delays.

Note: Your operator may charge additional costs when calling our 0818 number from a mobile phone. Please use our (01) 6147000 number as an alternative.

Write to:
HSA Contact Centre
Health and Safety Authority
Metropolitan Building
James Joyce Street
Dublin 1

An emergency service outside of standard office hours is operated. In case of a serious injury/fatality outside of standard business hours (9:00am to 3:00pm), please phone 0818 289 389 where you will be offered a transfer to the Gardaí who will in turn notify a HSA senior inspector.