HSA Contact Centre

The HSA Contact Centre is a helpdesk resource for employers, employees and members of the public.  The HSA Contact Centre is the primary point of contact for our customers for a range of topics including:

• Reporting workplace fatalities and serious incidents;
• Complaints relating to workplaces;
• Obtaining health and safety information;
• Notifying the Authority of accidents or incidents through IR1 and IR3 forms, which are available on the Accident and Dangerous Occurrence Reporting page here;
• Notifying the Authority of construction work through AF2 forms;
• Ordering health and safety publications.

You can contact the HSA Contact Centre through any of the following means:

LoCall: 0818 289 389 (Monday to Friday, 9:00am to 3:00pm)

The HSA Contact Centre will be closed for the Christmas period on December 24th, 25th, 26th, and January 1st, 2025. For information and guidance, please visit our website or email us at contactus@hsa.ie with your query.

Due to the high call volumes we’re currently experiencing, there may be a delay in answering your call. We have lots of information and guidance on our website or alternatively please email contactus@hsa.ie to avoid unnecessary delays.

Note: Your operator may charge additional costs when calling our 0818 number from a mobile phone. Please use our (01) 6147000 number as an alternative.

Write to:
HSA Contact Centre
Health and Safety Authority
Metropolitan Building
James Joyce Street
Dublin 1

An emergency service outside of standard office hours is operated. In case of a serious injury/fatality outside of standard business hours (9:00am to 3:00pm), please phone 0818 289 389 where you will be offered a transfer to the Gardaí who will in turn notify a HSA senior inspector.